{"version":"2026-06-27","published":true,"position":{"title":"VIDE Trust Commitment","summary":"VIDE is built for enterprise event programs where customer data ownership, AI transparency, and audit-ready governance are contractual requirements\u2014not optional add-ons.","pillars":[{"id":"customer_owned_data","title":"Customer-owned data","statement":"Customer event data remains customer data and is processed only to provide contracted services and configured AI features."},{"id":"no_general_training_without_opt_in","title":"No general model training without opt-in","statement":"Customer event content, attendee profiles, transcripts, prompts, and engagement data are not used to train general AI models without explicit written customer consent."},{"id":"feature_level_transparency","title":"Feature-level AI transparency","statement":"VIDE publishes an AI Data Use Statement listing each AI feature, data inputs, outputs, retention, third-party processors, and admin controls."},{"id":"attendee_notice_support","title":"Attendee notice support","statement":"Organisers can configure consent text for AI summaries, engagement scoring, AI matchmaking, and biometric or sensitive workflows."},{"id":"subprocessor_disclosure","title":"Subprocessor disclosure","statement":"Model providers and subprocessors are listed with logging, retention, and data-region behavior."},{"id":"audit_ready_governance","title":"Audit-ready governance","statement":"VIDE maintains admin logs, feature enablement records, data export logs, retention policies, and deletion workflows for enterprise review."},{"id":"human_in_the_loop","title":"Human-in-the-loop outputs","statement":"AI lead scores, summaries, and recommendations are decision support\u2014not automated final decisions."}]},"no_general_model_training":{"policy":"Customer event content, attendee profiles, transcripts, prompts, and engagement data are not used to train general AI models without explicit written customer consent.","enforced":true},"human_in_loop":{"default_disclaimer":"AI-generated scores, summaries, and recommendations are decision support only. A qualified human should review outputs before operational, legal, or financial decisions.","labels":{"lead_score":"Lead score (decision support)","engagement_score":"Engagement score (decision support)","session_summary":"Session summary (draft \u2014 review before publishing)","matchmaking_recommendation":"Match suggestion (attendee may accept or decline)"}},"privacy_contact":{"email":"privacy@videplatform.com","label":"VIDE Privacy & Trust"},"last_updated":null}